Privacy Policy

1. Who We Are

Post Heritage Inc. is a creative supply chain company incorporated as an S-Corporation and established in 2017. We provide print solutions, creative services, brand management, product sourcing, and digital marketing services to small businesses.

Data Controller: Post Heritage Inc.
Email:info@postheritage.com
Phone: (718) 369-2321
Website:postheritage.com

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Name, business name, email address, and phone number submitted through our contact forms or inquiry forms

• Industry type and service interests submitted through our forms

• Messages, project descriptions, and communications you send to us

• Information provided during client onboarding including brand assets, business details, and account credentials

• Billing information provided at the time of payment (processed through our payment processors - we do not store card details)

Information collected automatically:

• IP address and general location data

• Browser type and device information

• Pages visited on our website, time spent, and referring URLs

• Cookie and tracking data as described in Section 5

Information from third parties:

• Platform data from Google, Meta, or other advertising and social media platforms when you grant us access to manage your accounts

• Analytics data from tools used to measure website or campaign performance

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes, audits, and consultations

• Deliver the services outlined in your service agreement

• Process payments and manage billing

• Communicate with you about your project, account, or service

• Send service-related updates, reports, and notifications

• Improve our website, services, and internal processes

• Comply with legal obligations

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

Marketing communications: We may send you relevant updates or information about our services if you are an existing client or have expressed interest. You may opt out at any time by emailing info@postheritage.com or using the unsubscribe link in any email we send.

4. How We Share Your Information

We do not sell your personal information to any third party. Ever.

We share your information only in the following limited circumstances:

• Service delivery: We may share necessary information with trusted production partners, printing vendors, sourcing partners, or technology platforms solely for the purpose of delivering your agreed services. These partners are bound by confidentiality obligations.

• Payment processing: Payment information is processed by our payment processor(s). We do not store card details.

• Legal compliance: We may disclose information if required by law, court order, or government authority.

• Business transfers: In the event of a merger, acquisition, or sale of assets, client information may be transferred as part of that transaction. We will notify affected clients in advance.

All third parties with whom we share data are required to handle it in accordance with applicable privacy law and our confidentiality standards.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience and understand how visitors use the site. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: Required for the website to function correctly. Cannot be disabled.

• Analytics cookies: Help us understand which pages are visited and how users navigate the site. Data is aggregated and anonymous.

• Marketing cookies: Used to track the effectiveness of advertising campaigns. Only set when you interact with an ad placed by Post Heritage Inc.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Active client records: Retained for the duration of the engagement and for 3 years following the end of the relationship

• Inquiry and contact form submissions: Retained for 12 months from the date of submission

• Billing and financial records: Retained for 7 years as required by applicable tax law

• Brand assets and project files: Retained for the duration of the client relationship and up to 2 years following termination, unless the client requests earlier deletion

When data is no longer needed, we delete or anonymize it securely.

7. Data Security

Post Heritage Inc. takes reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include:

• Password-protected systems and access controls for client files and account information

• Encrypted email communications for sensitive information transfer

• Restricted internal access to client data on a need-to-know basis

• Regular review of our data handling practices

No method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request that we correct inaccurate or incomplete information

• Deletion: Request that we delete your personal information, subject to legal retention requirements

• Portability: Request your data in a portable, machine-readable format

• Objection: Object to certain uses of your data, including direct marketing

• Restriction: Request that we restrict processing of your data in certain circumstances

• Opt-out of marketing: Unsubscribe from marketing communications at any time

To exercise any of these rights, email us at info@postheritage.com with the subject line "Privacy Request." We will respond within 30 days. We may need to verify your identity before processing your request.

We do not discriminate against anyone for exercising their privacy rights.

9. Children's Privacy

Our website and services are intended for adults and business owners. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly. If you believe we may have inadvertently collected such information, please contact us at hello@postheritage.com.

10. Third-Party Links

Our website may contain links to third-party websites including postheritage.com (our e-commerce shop), Google, Meta, and other platforms. This Privacy Policy applies only to postheritage.com and lab.postheritage.com. We are not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policies of any site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. For material changes, we will provide notice by email to active clients at least 30 days before the changes take effect.

Continued use of our website or services after any update constitutes acceptance of the revised Privacy Policy.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

Post Heritage Inc.
Email: info@postheritage.com
Phone: (718) 369-2321
Website: postheritage.com

We aim to respond to all privacy-related inquiries within 30 days.